Delete Your Account

Last updated: September 7, 2026

You can delete your Parlena account at any time from inside the app. Deletion is immediate and permanent.

Delete from the app

1. Open Parlena and sign in.
2. Tap the menu button in the top right corner.
3. Under Account, tap Delete my account. If you are a business owner, this reads Delete account and business.
4. Confirm. Business owners are asked to type their business name to confirm.

What is deleted

If you are a technician: your login and profile are deleted immediately. Jobs you recorded remain with your employer, because they are the business's records, with your name removed from them.

If you are a business owner: deleting your account closes the business. The following are permanently deleted at the same time:

• Every job and invoice
• Every customer record
• Every voice recording
• Every technician account on your team
• Your own login and profile

Your technicians lose access immediately.

What is not deleted

• Your Stripe account. It belongs to you, not to Parlena. Payment records held by Stripe are governed by Stripe's own policies. You can close it from your Stripe dashboard.
• Invoices already sent to your customers. A copy your customer received or paid is theirs.
• Records we are legally required to keep, such as tax and billing records for our own subscription service, for the period the law requires.

For details on what we collect and how we use it, see our Privacy Policy.